Internet Privacy and Cookies Policy

At Shane Howells, we are committed to safeguarding and preserving the privacy of our visitors.

This Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site and how we use cookies on this website.

We do update this Policy from time to time, so please review this Policy regularly.

Information That We Collect

In running and maintaining our website, we may collect and process the following data about you:

• Information about your use of our site, including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data, and other communication data.
• Information provided voluntarily by you. For example, when you register for information or make a purchase.

How We Use Cookies

A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes, and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

If you fill in the Online Quote form on our website, we will set a cookie on your browser. This is only to store the items you get a quote for so we can then provide a total price.

You may disable cookies within your browser. The links below provide instructions on how to control cookies in all mainstream browsers:

• Google Chrome
• Microsoft Internet Explorer
• Microsoft Edge
• Safari (macOS)
• Safari (iOS)
• Mozilla Firefox
• Android

Use of Your Information

We use the information that we collect from you to provide our services to you. In addition to this, we may use the information for one or more of the following purposes:

• To provide information to you that you request from us relating to our products or services.
• If you have previously purchased goods or services from us, we may provide you with details of similar goods or services, or other goods and services, that you may be interested in.

We never give your details to third parties to use your data to enable them to provide you with information regarding unrelated goods or services.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

If you submit data to this website, it is stored securely in an encrypted database over a secure SSL connection in the UK only. They are only accessed by the owner of this website and are not passed on to any third party. Please contact us if you would like to see your data or have it deleted.

Disclosing Your Information

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

• In the event that we sell any or all of our business to the buyer.
• Where we are legally required by law to disclose your personal information.
• To further fraud protection and reduce the risk of fraud.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@shanehowells.co.uk.

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

If you would like a copy of the information held on you, please email info@shanehowells.co.uk.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.